Installation: Best Practices

Installing your Palo Alto Software program shouldn't require any special steps as long as you have the administrative rights to install software on your computer. However, we do have a list of "best practices" which can be followed to ensure that the software installs normally on your computer.

Tips:

• We rely upon Windows to provide a stable and secure environment for installation and operation of our software. As such, we recommend downloading and installing the latest updates for Windows from Microsoft's Windows Update Web site.
• Always ensure that your computer is virus and spyware free before installing any important software on your computer.

Note: If you have already installed the program and wish to "reinstall" the software, you should use the Add/Remove Programs utility in the Windows Control Panel to remove the software prior to following these steps.

Again, these steps would only be used in extreme situations but should give the best change at a successful installation and resolution to any installation problems.